Frequently Asked Questions
What is a Domain Name?
How do I find the domain name I want?
How do I register a domain name?
What is a web host?
What type of website do I need?
What is social networking?
What is SEO?
How long will it take to complete my website project?
A project plan will be created and are a contract will be written and agreed upon together. SiLK will work with you to establish realistic dates to complete the project with you in a timely manner.
Is your content ready?
For web site design and development projects it is important to have your final content ready to go. SiLK will consult with you about all of the requirements, including written content, images, logos, and related information.
How soon can we start?
It’s common to have initial discussions about the project, work out the contract details, and schedule the project to begin a few weeks later to allow you to gather your content, images, and other materials needed. If you have all your content and materials ready now, we’ll work out our schedule to get started sooner.
Can SiLK create sites that will look good in any browser?
We’ll base the design and development on your target market while making sure your site works well and is fully accessible by even older browsers or text-only browsers or alternative devices.
Can SiLK create standards-compliant sites?
Does SiLK use cascading style sheets (css)?
Can SiLK create Content Management Systems?
Can SiLK update content when needed after the site design is completed?
Can SiLK create our site so we can self maintain?
How much will it cost?
We base our estimates and proposals on how much time it will take to complete your project based on the information in the discovery phase of your project, other factors considered are materials needed (such as photos) or custom components to be included. In addition, if you advise of a budget, we’ll provide an estimate that stays within or below it.
There are no hidden fees or surprises as we spell everything out in our contract after we have discussed your requirements.
If you have a preference, we’re happy to charge by the project or by time and materials for most projects.
We are also able to provide estimates for small projects such as event advertising or flash banners, please contact us to discuss your requirements.
Can SiLK work within your budget?
What is the payment schedule?
- A deposit and signed contract are required before beginning our work together. The deposit is usually one-third of the total amount established in the contract (always dependant on the size of the project).
- For larger projects or longer time frames, incremental or milestone payments could be due along the way, which would be defined in the contract.
- Upon approval and launch of the web site by SiLK, the final balance will be due and payable.
- Additional work not included in our contract (but approved as out-of-scope*) will be added to the balance.
(*Out-of-scope items will be identified at the time and will be estimated and approved prior to the work commencing)